frequently asked questions

basic cake ordering     |     click here for custom cake FAQ

 How far in advance should I place my order? We recommend placing your order at least three months before your date. If the date you requested is booked we will contact you immediately. Shorter time frames may be possible. Please call us for availability. if your wedding is on a popular weekend, (i.e. Labor Day or Memorial Day) we recommend ordering six months in advance.

Do you ship cakes? Not yet, sorry.

How many servings should I order? One slice per guest is needed if serving the cake to the table as a plated dessert . If you are serving the cake at a station, we recommend servings equal to 80% of your guest count. If the cake is at a sweets table with an extensive selection, then you may only need servings for what equals 65-70% of your guest count. You might want to consult with your venue or caterer. The top tier is not calculated into the servings; that is for you to take home and save for your first anniversary.

I'm not sure how many people I will have at my wedding yet, how do I calculate what to order? Please give us a reasonable estimate of how many people you are expecting. Two weeks before your date we will confirm your order and at that time you can adjust the amount of cake needed.

Is there a minimum order? Yes, it's $850.

Is a deposit required? Yes, a 50% non-refundable deposit is required upon ordering to secure your date. please enter deposit50 in the coupon code section when you check out. this will show you the amount due at this time.

When is final payment due? We will contact you two weeks prior to your wedding to confirm your guest count and other details. At that time your final payment is calculated and due.

When will the cake be delivered? We deliver your cake the same day as the wedding and will coordinate with your venue, caterer, or planner as to the time and placement.

How far do you deliver? We deliver within a 25+ mile radius of downtown Chicago.

What is the delivery charge? downtown chicago starts at $55; outside of downtown chicago starts at $125. For all other delivery prices please call for a quote.

How do I taste the cakes? You can order sample cakes and fillings of your choice. Each flavor combination (cake/filling) is $10. We recommend that you limit your choices to one or two options. If you need guidance on choosing flavors please give us a call and we would be happy to make recommendations.

If I live out of town can I ship a tasting? Of course. Please keep in mind tastings will require express overnight shipping. If the temperature warrants, a charge for cooling materials may apply.

Can I alter the cake design, color, etc.? Our basic cakes are set and cannot be changed. If you would like to customize your cake, please review our custom cake pricing and policies and give us a call.

Can you accomodate special dietary needs? Yes, an additional fee will apply. We'd be happy to discuss those options as a custom cake order.

How is the size of my cake determined? The number of servings you require will determine the number of tiers the cake will have. The SIZE of the tier and the PORTION size of the slice determines the yield.  Below are the basic guidelines.

Servings of 100-120 = 3 tiered cake

Servings of 150-180 = 4 tiered cake

Servings of 250-350 = 5 tiered cake

Will it save money to have a small display cake with side cakes that go directly to the kitchen for serving? In some cases. The basic faux cakes are mainly 3 tiers. Sides cakes are the same price based on 2 flavors. We can design any size display cake- sinlge heart shape, 2 petit tiers, etc. We quote your wedding cake design and the servings needed or requested. 

Fondant vs buttercream? Fondant: A sugar dough that is rolled thin and molded over a buttercream coated cake. It's taste is sweet and texture a bit chewy.  It's finish is matte, as long as the weather is dry, and the edges are rounded. Buttercream: We us an Italian meringue buttercream that is delightfully rich but not too sweet.  It's smooth texture and taste complement all cakes and fillings.

Does temperature affect what finish I should select? If your reception is an an air conditioned room, no. If your reception is outdoors care will be taken in timing and placing regardless of your cake's finish.  Neither buttercream or rolled fondant covered cakes should NOT sit outside in warmer temperatures for extended periods of time. 

custom cake ordering

How far in advance should I schedule a consultation? We suggest reserving a tasting time three to six months in advance. If your wedding is on a popular weekend (i.e. Labor Day or Memorial Day), please try to schedule an appointment as soon as you can.

What days do you offer consultations? Appointments are scheduled on the hour; Tuesdays and Thursdays between noon and 4pm, and wednesdays between 12 noon and 6pm. please keep in mind wednesday evenings are our most popular time slots so they fill quickly. We can check other hours and days upon availability.

do you charge for consultations? Yes. it is $30 for two and $5 for each additional person up to four. 

what is involved with a tasting? please come to your consultations with as much information regarding your wedding as possible. knowing your venue, floral theme and overall style will help us create the cake that best complements your wedding. then it’s time to taste. we’ll conduct a CAKE 101 session, have a variety of cakes and fillings for you to try. A gourmet kit is prepared for you to take and explore more to make a final slice combination descision. 

how long are the consultations? we allow 30 minutes till one hour for tastings. we appreciate any notification if your arrival wil be delayed. is parking available? yes, there is street parking.  Walnut Street is a one way street. how much do you charge for a wedding cake? each of our cakes is customized so it’s hard to have a fixed price. The average wedding cake costs approximately $1350. There is a mimimum of $850.

how many slices of cake do I need? if you are serving your cake with a sweet table you don’t necessarily need a slice for everyone. just how many slices depends on how elaborate your sweet table is and knowing your guests– are they cake lovers? A rule of thumb is 65-70% of the guest count.

should I offer my guests different flavor choices? if you are serving your cake with a sweet table it can be nice to offer your guests some additional variety. it does however add cost to the cake. if you are serving your cake as a plated dessert it is better to keep the flavor combination the same for all your guests.

will it save money to have a faux or display cake with side cakes that go directly to the kitchen for servings? this only saves money and minimizes waste if, for example, you want the look of a cake that serves 300 but only need 150 servings. making a display cake that looks like it serves 300 and then providing 300 servings requires the same amount of labor if not more.

Do you make cakes for sunday weddings? please inquire about sunday date weddings and we'll let you know.

do you make other cakes aside from wedding cakes? yes, we make groom’s cakes, shower cakes- any celebration and special occasion.